Terms of Service

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and “you” includes that organization. The Service is intended for business and professional scheduling use.

PrimeTime AI is an internal scheduling tool that helps teams find meeting times and book them. To provide the Service, and with your authorization, we connect to your Google or Microsoft 365 account to read calendar availability (free/busy information), create calendar events, generate video-conference links, and send meeting-related email on your behalf. You are responsible for the accuracy of the information you provide and for the meetings you schedule.

You sign in to the Service using your Google or Microsoft 365 account through OAuth, or with your email address via a sign-in link. You may also connect an Apple iCloud calendar you are authorized to use. You are responsible for maintaining the security of your account and for all activity that occurs under it. You must notify us promptly at support@primetimeai.co of any unauthorized use. We are not liable for any loss arising from unauthorized use of your account.

The Service integrates with third-party services, including Google Workspace, Microsoft 365, and Apple iCloud. Your use of those services is governed by their own terms and privacy policies, and your data flows through them as needed to provide the Service. We are not responsible for the practices, availability, or content of any third-party service. Your use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

Certain features of the Service are offered on a paid subscription basis. By subscribing to a paid plan, you agree to the following:

• Fees. You agree to pay all fees for the plan you select, at the prices in effect when the charge is incurred. All fees are stated exclusive of taxes, which you are responsible for.
• Billing cycle and auto-renewal. Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected) and automatically renew for successive periods unless cancelled before the renewal date.
• Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period. You will retain access to paid features through the end of the period you have already paid for.
• Refunds. Except where required by law, fees are non-refundable and we do not provide refunds or credits for partial billing periods or unused features.
• Price changes. We may change our fees. We will give you reasonable advance notice of any price change, which will take effect at your next renewal. Your continued use after a price change takes effect constitutes acceptance of the new fees.
• Free trials. If we offer a free trial, we may require a payment method, and unless you cancel before the trial ends, you will be charged for the applicable plan.

You agree not to, and not to permit anyone to:

• use the Service to send spam or unsolicited communications, or in violation of any applicable law or the rights of others;
• attempt to gain unauthorized access to the Service, other accounts, or connected systems;
• interfere with, disrupt, overload, or reverse engineer any part of the Service, except to the extent that restriction is prohibited by law;
• use the Service to store or transmit malicious code, or to harass, defraud, or harm others;
• resell, sublicense, or commercially exploit the Service except as expressly permitted; or
• use automated means to access the Service in a manner that exceeds reasonable use or circumvents technical limits.

You retain all rights to the data you or your organization provide to, or generate through, the Service (“Your Data”), including calendar and meeting information. You grant us a limited license to host, process, and transmit Your Data solely to operate and provide the Service to you. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms. OAuth tokens and other sensitive credentials are encrypted at rest. You are responsible for ensuring you have the necessary rights and consents to share the data you submit through the Service.

The Service, including its software, design, and content (excluding Your Data), is owned by PrimeTime AI and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. All rights not expressly granted are reserved. “PrimeTime AI” and our logos are our trademarks and may not be used without our prior written permission.

If you send us suggestions or feedback about the Service, we may use it without restriction or obligation to you, and you grant us a perpetual, royalty-free license to do so.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT MEETINGS, CALENDAR EVENTS, OR EMAILS WILL ALWAYS BE SCHEDULED, CREATED, OR DELIVERED CORRECTLY OR ON TIME. YOU ARE RESPONSIBLE FOR VERIFYING IMPORTANT SCHEDULING DETAILS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMETIME AI AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to indemnify and hold harmless PrimeTime AI from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, Your Data, or your violation of these Terms or applicable law.

You may stop using the Service at any time. We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ends. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive.

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Orange County, North Carolina will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction there. These Terms apply to all users regardless of the state or country from which they access the Service.

These Terms, together with the Privacy Policy, are the entire agreement between you and PrimeTime AI regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? Contact us at support@primetimeai.co.